CWA Uncovers Massive Verizon Offshoring Operation in Philippines
Over the course of a four-day visit to the Philippines this week, four representatives of Communications Workers of America who are on strike discovered that the extent to which Verizon is offshoring work is far beyond what has previously been reported and what the company publicly has claimed. Verizon is offshoring customer service calls to numerous call centers in the Philippines, where workers are paid just $1.78 an hour and forced to work overtime without compensation. Terrified that the public might find out about what has happened to the good middle-class jobs the company has shipped overseas, Verizon sent private armed security forces after peaceful CWA representatives and called in a SWAT team armed with automatic weapons.
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