CWA Petitions Maryland Public Service Commission to Investigate Verizon Service Quality

CWA is calling on the Maryland Public Service Commission to re-open investigation into the quality of service on Verizon's copper network, the primary network serving much of the state, including Baltimore.

In a letter that included photos of deteriorating telephone equipment that pose a serious threat to service quality, CWA contends the new evidence shows Verizon's systemic neglect of telephone infrastructure and leads to inadequate service quality and dangerous conditions.

This action comes on the heels of a September request for investigation after Verizon admitted in a letter to the FCC that it had only spent $200 million over the last 7 years to maintain its copper landline network in Maryland and ten other states and the District of Columbia.

"Verizon makes a profit of over $1.5 billion every month," CWA District 2-13 Vice President Ed Mooney said. "And yet it refuses to expand its high-speed network to Baltimore and other communities in Maryland, while systematically letting the existing network deteriorate. Verizon needs to stop hoarding its cash and start investing in its customers and employees."

Read more at: http://www.cwa-union.org/news/entry/cwa_petitions_maryland_public_service_commission_to_investigate_verizon_ser