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Verizon

CWA District 2-13 represents Verizon employees in Delaware, Maryland, Pennsylvania, Virginia and Washington, DC. After an historic, 45-day strike with nearly 40,000 Verizon workers in 2016, CWA members achieved our major collective bargaining goals. The membership ratified extension agreements in 2022 and 2026. The contract remains in effect through August 3, 2030.

Verizon members rally in red

News

News

ICYMI: One Customer?s Frustrations with Verizon Overseas Call Centers a Lens at Larger Problems

A letter published in this weekend's Washington Post highlights one customer's frustrations with Verizon in the aftermath of a major storm in the Washington, DC, area this summer. The letter follows on the heels of local reports detailing Verizon's mismanagement of restoring 9-1-1 emergency services, while Verizon technicians worked more than 12 hours a day to return those vital services to the northern Virginia communities in the aftermath of the storm.

ICYMI: One Customer?s Frustrations with Verizon Overseas Call Centers a Lens at Larger Problems