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ICYMI: One Customer?s Frustrations with Verizon Overseas Call Centers a Lens at Larger Problems

20 Aug, 2012

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20 Aug, 2012

News

ICYMI: One Customer?s Frustrations with Verizon Overseas Call Centers a Lens at Larger Problems

A letter published in this weekend's Washington Post highlights one customer's frustrations with Verizon in the aftermath of a major storm in the Washington, DC, area this summer. The letter follows on the heels of local reports detailing Verizon's mismanagement of restoring 9-1-1 emergency services, while Verizon technicians worked more than 12 hours a day to return those vital services to the northern Virginia communities in the aftermath of the storm.

ICYMI: One Customer?s Frustrations with Verizon Overseas Call Centers a Lens at Larger Problems

US Airways Passenger Service: Meeting with Donna Paladini, Senior VP of Operations August 2, 2012

20 Aug, 2012

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20 Aug, 2012

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US Airways Passenger Service: Meeting with Donna Paladini, Senior VP of Operations August 2, 2012

Summary of meeting with Donna Paladini on Thursday, August 2, 2012.

US Airways Passenger Service: Meeting with Donna Paladini, Senior VP of Operations August 2, 2012

US Airways Passenger Service: August 2012 Labor Committee Meeting

20 Aug, 2012

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20 Aug, 2012

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US Airways Passenger Service: August 2012 Labor Committee Meeting

US Airways Passenger Service update for August 2012.

US Airways Passenger Service: August 2012 Labor Committee Meeting

Legacy T and AT&T Puerto Rico Contracts Ratified

17 Aug, 2012

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17 Aug, 2012

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Legacy T and AT&T Puerto Rico Contracts Ratified

The votes have been counted, and the Legacy T contract was ratified by 67.6%. The AT&T Puerto Rico Contract was ratified by 90%.

Legacy T and AT&T Puerto Rico Contracts Ratified

Thousands of CWA Activists Stand Up to Verizon in Philly

16 Aug, 2012

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16 Aug, 2012

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Thousands of CWA Activists Stand Up to Verizon in Philly

Nearly 5,000 workers engulfed Verizon?s offices in downtown Philadelphia on Saturday morning, demanding that the company stop its assault on workers and bargain a fair contract.

Thousands of CWA Activists Stand Up to Verizon in Philly

Fired Verizon Workers Speak Out

16 Aug, 2012

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16 Aug, 2012

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Fired Verizon Workers Speak Out

One year ago, Verizon unjustly fired 37 IBEW and CWA members after they went on a two-week strike. Today, they?re speaking out against the company?s trumped up charges.

Fired Verizon Workers Speak Out