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CWA Statement on the Letter Sent by Reps. Bishop and Fitzpatrick to US Trade Representative Ron Kirk

The Communications Workers of America today stated their strong support for the continuing efforts by Rep. Tim Bishop (D-NY) and Rep. Mike Fitzpatrick (R-PA) to shed light on the ongoing crises of rampant consumer identity theft in foreign call centers, as their bi-partisan legislative effort to remedy this serious problem gains more support. The letter to U.S. Trade Representative Ron Kirk states in part: In an increasingly global economy, countless call centers are relocating from the United States to foreign shores. Conservative estimates place call center job losses in the United States at over 500,000 in the countries like India, the Philippines, and China. In the Philippines, the outsources industry is expected to pull in $13 billion and provide 650,00 jobs in 2012; India employs roughly 330,000 call center workers and earns about $6 billion per year through the BPO industry. While some corporations may see inflated profit margins due to outsourcing practices, such profits come at the expense of the safety and security of sensitive American consumer data.

CWA Statement on the Letter Sent by Reps. Bishop and Fitzpatrick to US Trade Representative Ron Kirk

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AT&T Legacy T Bargaining Report #33

The Bargaining Teams met today. We discussed the Company?s lack of responsiveness on a data request we made concerning the Company?s plans for the next 10 years. This is particularly important in light of their rejection of our Successorship proposals while the Company has already started selling off parts of the business.

AT&T Legacy T Bargaining Report #33

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AT&T Legacy T Bargaining Report #32

Our Bargaining Team met with the Company today and held some discussions on Health Care, and reviewed information on the increased cost to our members of the Company?s current proposal. Following that, we met in subcommittee on absence, Incentive Plans, quota relief, Leverage Titles, working conditions in the consumer sales center and the CNSCs.

AT&T Legacy T Bargaining Report #32