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ICYMI: Mitt Romney Pioneered the Off-shoring of Call Center Jobs & Why it Matters

A new investigative report in today?s Washington Post highlights the fact that Republican presidential candidate Mitt Romney helped to usher in the detrimental practice of shipping call center jobs overseas. This news comes as the U.S. call center industry continues to shed jobs - this very day seven T-Mobile call centers facilities in six states are closing, affecting 3,300 American workers.

ICYMI: Mitt Romney Pioneered the Off-shoring of Call Center Jobs & Why it Matters

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SAVE THE DATE

Please mark your calendar for the biennial Customer Service Professionals Conference being held October 14-17, 2012, in St. Louis, MO.

SAVE THE DATE

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U.S. Senate Rejects Attack on Workers? Rights, Upholds NLRB Rule Changes

Workers at nearly every company know firsthand how U.S. corporations use delaying tactics to keep workers from making a fair choice about union representation. Today, the U.S. Senate upheld the very modest changes made by the National Labor Relations Board last year to ensure workers have fair and timely elections.

U.S. Senate Rejects Attack on Workers? Rights, Upholds NLRB Rule Changes

News

ICYMI: U.S. Taxpayer Money Helping to Train Overseas Call Center Competitors

The Communications Workers of America (CWA) today said the revelation that U.S. taxpayer dollars have been used to train overseas call center workers raises worrisome questions about priorities, accountability, and common sense as the domestic call center industry continues to shed jobs, losing over 500,000 since 2006 according to the Bureau of Labor Statistics.

ICYMI: U.S. Taxpayer Money Helping to Train Overseas Call Center Competitors